Over the past few years, deployment of converged – or IP-based – communications has accelerated dramatically, creating the need for additional technical expertise to provide post-cutover support. In response to this need, VITAL offers a variety of services to ensure customers' IPT environments are functioning properly to ensure they realize the benefits of IP communications.

VITAL’s IPT support services are designed to support the Cisco Unified Communications solutions including Cisco CallManager and Unity convergence servers, Cisco IPT voice gateways, Cisco IPT toll bypass devices, Cisco IPT-enabled routers and switches, Cisco IP telephones, and Cisco Soft IP phones. These services are intended to be delivered in conjunction with an AVVID IP Telephony Certified Cisco Partner that will provide Plan, Design, and Implement (PDI) services.

Select from the following services:

IPT System Certification - A reliable and cost-effective solution to test, document and certify that 100% of Cisco IPT environments meet user functionality requirements at the time of deployment.

IPT Maintenance Services - An onsite maintenance solution which provides access to skilled technical resources and onsite resources to support issues that may arise in your IPT environment.

IPT Management Service - A proactive management service to ensure the ongoing health and operation of your customers’ IPT networks.